Why Retailers work with Lucky DIG as their product supplier

There are a number of moving parts when it comes to running retail stores. The key to success is ensuring each of these parts align, and move in tandem with one another. Master this, and you’ll have a retail business that is free from delays, profit loss, and unhappy customers. 

As a retailer, you’re probably familiar with the feeling of having so much to do, and only so little time to do it in. One of the enormously important tasks you take on is sourcing products. Such a crucial aspect of retail demands the right people on the job. Finding a top quality supplier that you can trust and rely on will take a load off your plate, and make the process far less stressful that it can sometimes be. 

Here at Lucky DIG, we believe we’re those people you have been searching for. With decades of experience, we understand what retailers need. Don’t just take our word for it – let us demonstrate exactly why retailers work with Lucky DIG as their product supplier!

What Do Retail Suppliers Actually Do?

To understand why a supplier is great, it helps to know what a supplier actually does. We know that you know the products don’t appear on a store’s shelves by themselves! 

Put simply, a supplier is a person or organization that sells products or services to another business or person. One of the key roles of a supplier is to ensure that products are of an acceptable quality standard, so they can be later sold by retailers. A product supplier is a helpful middleman for the distributor (retailer) and the manufacturer.

Now, the term “middleman” isn’t often positive. Many companies spend a lot of time and effort trying to remove the middleman. In terms of a product supplier, this is a middleman you definitely want to be friends with. Why, you ask? Here are some of the things a product supplier does that you, as the retailer, would need to do without one.

  • Oversee quality control - Suppliers ensure products meet the high standards of retailers, and deliver stock that is the quality customers expect and appreciate. By checking quality, suppliers also help identify which manufacturers are best to work with.

  • Find the best prices – Scouring the market for the most cost-effective products takes time. Suppliers, like Lucky DIG, put extensive effort into finding the best deals on products, helping retailers turn a profit more easily.

  • Ensure compliance with local laws – Lots of products will be sourced globally, so a supplier makes sure that products meet the laws and regulations of a retailer’s locality. This also applies to laws around the manufacturing of products, e.g. human rights and child labor laws.

  • Foster good relationships with manufacturers – A huge aspect of product sourcing is building strong working relationships. This is what unlocks better deals in terms of price, and can lead to much smoother shipping processes. 

Running a retail business and attempting to manage the above tasks can mean not enough time is dedicated to product sourcing. It’s best to call upon people who are experts in finding fantastic products, to take off some of the pressure. But, with many options out there, how do you know what to look for in a brilliant product supplier?

Qualities of a Great Product Supplier

If you’re ready to make the move to using a product supplier to help with your sourcing needs, it’s important to know what to look for. After all, there’s no point in outsourcing work to an organization who is going to make a hash of it. 

Most suppliers will say that quality products, timely supply, great price point, smooth logistical process, product knowledge, and great customer service are all qualities of a great supplier. Whilst this is true, there are other factors that retailers tend to look for. These include:

Reputation

Retailers will be more inclined to work with wholesalers or suppliers with a shining reputation. This can be checked by taking a look at an organization’s online reviews, social media interactions, and even their blog. A good reputation indicates that a retailer can trust the supplier, which makes it easier for them to work together and provide customers with the best value. 

Personal Touch

Suppliers who make the effort to visit stores and get to know a retailer’s audience first-hand is a desirable quality. This shows initiative and a keenness to deliver exactly what that particular retailer needs to make their customers the happiest of anyone’s.

Location/Network

The location of a supplier matters greatly in terms of communication and understanding. Language barriers can slow product sourcing down, and differences in time-zones can cause complications. Equally, being well-connected and having a wide network makes a supplier more attractive. More global connections means more options.

Why Choose Lucky DIG as Your Product Supplier?

When you become a DIG client, we want you to be part of the excitement. You can rely on all the great qualities listed above, and more, when you work with Lucky DIG as your product supplier. Here’s exactly what we mean…

Customization

At DIG, we pride ourselves on meeting clients’ needs and providing exceptional project management to deliver the best, quality assured, innovative products. We can offer customized solutions that result in healthy revenue for you. Our trend analysts track the most recent developments in seasonal merchandise for retailers.

Strong Sourcing Network

Over 50 years, we’ve fostered a diverse network of over 500 trusted suppliers. These include agents, traders, and manufacturers in Asia, allowing the DIG family to offer customized products across a range of categories. These include party, toy, stationery, garden decor, licensing, seasonal, and more! Our supply chain expertise means we can deliver complex and specific sourcing solutions for retailers. The volume of goods we produce for retail stores enables us to secure prices that maximize your margins.

Reputation

Over the past 18 years, DIG has developed a reputation for consistent performance and continual innovation. Further to this, we’ve nurtured relationships built on trust, professional expertise, and reciprocal respect. We keep our promises. Just ask Walgreens, Meijer or Dollar General.

Compliance & Peace of Mind

DIG is vertically integrated. So from concept to actually delivering the products, we take care of everything. Quality control and the safety of your customers is a commitment of the utmost importance for us. We also strive to ensure a safe working environment for all members of our supply chain.

Product safety and social compliance are taken care of by us. Our factories have to pass stringent standards by the company protocols set by the likes of Boots Alliance, Walmart, and Target. So no need to worry about the use of child labor or human rights issues in our factories.

One-Stop Shop

Retailers work with Lucky DIG as their product suppliers for the stress-free experience. This comes as a result of efficiency, competitive pricing, and the individually tailored service we provide. DIG can take care of your project from start to finish, handling design to production and delivery.

Head to our website to learn more about choosing DIG as your product supplier today. 

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What to keep in mind when sourcing products for retail-chain stores